Responsible Gambling
At O'Reels Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
O'Reels Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict standards and regulations to ensure fair play and player protection. Our commitment extends to:
- Providing tools and resources to help players gamble responsibly
- Preventing underage gambling
- Identifying and supporting players who may be experiencing gambling-related harm
- Promoting awareness of responsible gambling practices
Player Protection Tools
We offer various tools to help you maintain control over your gambling activities:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue playing until the period resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive promotional materials.
Recognising Problem Gambling
Problem gambling can affect anyone. Here are some warning signs to watch for:
- Spending more time or money gambling than you can afford
- Chasing losses with bigger bets
- Gambling to escape problems or negative feelings
- Lying about gambling activities to family or friends
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
GamCare
Free, confidential support and information for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Live Chat: Available 24/7
Gamblers Anonymous
A fellowship of men and women who share their experience, strength and hope with each other.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
The leading charity in Britain committed to minimising gambling-related harm.
Website: www.begambleaware.org
GamStop
A free service that lets you put controls in place to restrict your online gambling.
Website: www.gamstop.co.uk
Underage Gambling Prevention
We have a zero-tolerance policy towards underage gambling. All players must be 18 years or older to create an account and gamble on our site. We use advanced age verification systems and regularly monitor accounts for suspicious activity.
If you suspect someone under 18 is gambling on our platform, please contact us immediately at [email protected].
Contact Our Support Team
If you need assistance with responsible gambling tools or have concerns about your gambling, our support team is here to help:
- Email: [email protected]
- Live Chat: Available 24/7 through your account
- Phone: +44 20 3808 9234 (Available Monday-Friday, 9:00-17:00 GMT)
Regular Review
We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices and regulatory requirements.
Last updated: March 15, 2026
Remember: Gambling should be fun. When the fun stops, stop.
